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Overseas life assurance business (OLAB)

OLAB includes Friends Provident International investment and life assurance policies sold to overseas customers, including Icelandic, Swedish and Guernsey customers.

Policy information

You can login to access your customer's policy information for the following products:

Directions, Flexible Range, Homebuyer Range, Level Term Assurance, Versatile Range, Capital Investment Bonds, Critical Illness.


Request a policy statement

From 1 April 2016, policy information cannot be accessed online for the following products:

Guernsey International Products, International Investment Account, International Investment Bond, International Investment Plan, International Savings Plan, International with Profit Bond, Options Range, AlphaSave, International Protector Africa, Income Protection, International Team Assurance, UltimaBond / Save.

You can request to receive a policy statement for these products, by email. This will be a current unit valuation. For additional information please contact us using the methods shown below under the 'Contact us' section.

Request a policy statement

Request a policy statement

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Please complete the fields below and select Submit to request a Policy Statement

Contact us

If you are having trouble logging on to our Online Services, please email us: or telephone us on our general enquiries number below.

For general enquiries about your policy, please call us on: +44 1722 415088 and select the correct option for your query from the menu, or you can email us:

PO Box 1550
Fax: +44 1722 332 005

Please visit our customer websites for more contact information:
Sweden - Kontakta oss
Iceland - Halou samband

Further information

OLAB literature and documents available in our document library.

You can view fund factsheets, prices and performance figures in our Fund centre.